Abstract: In this webinar, we are going to look at the relevance of performance indicators in the decision-making process of ELT managers. We will start by discussing what makes a good performance indicator and the contexts in which they can be used. We will move on to look at the resistance that a manager can anticipate in the implementation process and how to benefit from the information gathered to enhance academic and overall performance.
May 23, 2018 @ 6:48 pm America/Bogota Timezone
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